Shipping & Returns

Shipping Policy

We currently ship within Canada. Orders are typically processed within 3 business days, and you’ll receive a confirmation email with tracking information once your order is on its way. Please note that shipping times may vary based on your location and any carrier delays outside our control.

If there’s an issue with your delivery or you need help with your order, contact us using our Contact Form, and we’ll do our best to make it right. Thanks for your patience and support!

Return & Exchange Policy

We want you to love your i-Tal Sip experience!

Due to the perishable nature of our products, we currently cannot accept returns. However, if there’s an issue with your order—such as damaged packaging or an incorrect item—please contact us within 3 days of receiving your order using our Contact Form. Be sure to include your order number and a brief description of the issue, and we’ll work with you to make things right.

Our goal is to ensure every sip is a great one. Thank you for understanding and supporting our small business!